1. Introduction and Scope
1.1. Inpla and Its Customers
Inpla Inc. ("we," "us," or "Inpla") is a B2B platform that provides organizations ("Customers") and their designated employees ("Authorized Users") with AI agents to query and visualize their corporate data through conversational applications.
1.2. Scope of Application
This Privacy Policy applies to all personal and corporate information that Inpla collects, processes, or stores in the course of providing its Services, including the website https://inpla.ai and integrations with conversational platforms and data sources.
2. Information We Collect
2.1. Information Provided by the Customer
- Corporate Account Data: Company name, legal address, billing information, and billing contact person.
- Authorized User Data: Name, corporate email address, job title, and credentials associated with Service access.
- Query Content: Messages, questions, data, and settings that Authorized Users submit to the AI agents.
2.2. Information Collected Automatically
- Event Logs: Technical details such as IP addresses, device type, operating system, access times, and system errors.
- Cookies and Similar Technologies: Cookies strictly necessary for authentication, account functionality, and experience personalization.
2.3. Third-Party Information
We may receive data from Customer-authorized integrations or providers (e.g., CRM or ERP systems), as well as from public sources or joint marketing partners.
3. Purposes of Processing
We use the information we collect to:
- Service Operation: Authenticate users, provide AI agents, generate dashboards, and maintain accounts.
- Security and Fraud Prevention: Monitor access, detect suspicious activity, and protect the platform.
- Continuous Improvement: Analyze usage to optimize features, performance, and user experience.
- Communication and Support: Send technical notifications, billing communications, security alerts, and customer support.
4. Sharing and Disclosure of Information
We may share data with:
- Affiliates and Subsidiaries: For internal support and Service development.
- Service Providers: External companies that support hosting, analytics, billing, and customer support, under confidentiality agreements.
- Professional Advisors: Auditors, legal consultants, and accountants who assist with regulatory compliance.
- Legal Requirements: Competent authorities when required by law or to protect rights and safety.
- Corporate Transactions: In the event of a merger, acquisition, or asset sale, with the parties involved and prior notice to Customers.
5. Data Security and Retention
We implement reasonable physical, technical, and administrative safeguards (e.g., encryption in transit and at rest, role-based access controls, and periodic audits) to protect the information of our Customers and Authorized Users.
We retain data only as long as necessary to fulfill the purposes described or in accordance with applicable legal retention periods, and we have clear procedures for secure deletion when data is no longer required.
6. Rights of Customers and Authorized Users
Customers and their Authorized Users may exercise the following rights at any time:
- Access and Rectification: Request a copy of their data and correct inaccuracies.
- Deletion and Objection: Request data deletion or object to processing, subject to legal and contractual limitations.
- Portability: Receive their data in a structured, commonly used, machine-readable format.
To exercise these rights, please contact our Privacy Team (see Section 8).
7. Minors
Our Services are not directed to minors, and we do not knowingly collect data from children.
8. Changes to This Policy and Contact Information
We reserve the right to update this Privacy Policy. We will notify our Customers of significant changes by posting the revised policy on our website and, where appropriate, by email.
For questions or requests regarding personal or corporate data, please contact us at team@inpla.ai.